sellly.my
Legal
Privacy Policy

Sellly Technologies (beezi global), operated by Beezi Global (NS0257809-W), provides the sellly.my platform. For privacy matters, contact privacy@sellly.my.

Document info
Updated4 May 2026
Sections13

1. WHO WE ARE

Sellly Technologies (beezi global) operated by Beezi Global (NS0257809-W).

Platform: sellly.my

Contact: privacy@sellly.my

2. WHAT DATA WE COLLECT

Account data:

  • Full name, business email, company name, phone number provided during registration.
  • Workspace data: Store names, SKU data, inventory levels, sales channel credentials (encrypted), order data, channel analytics including page views and click-through rates.
  • Usage data: Pages visited, features used, agent actions, merchandising rules created, override events.
  • Device data: IP address, browser type, device identifiers, session logs.

3. HOW WE USE YOUR DATA

  • To operate sellly.my platform.
  • To run AI agent automations on your behalf.
  • To sync inventory across your connected sales channels.
  • To send transactional emails (verification, alerts, invoices).
  • To improve our platform using anonymised, aggregated data only.
  • To comply with Malaysian law.
  • We do NOT sell your data.
  • We do NOT use your data for advertising purposes.

4. SALES CHANNEL DATA

When you connect a sales channel (Shopee, TikTok Shop, Lazada, Zalora, Shopify, Magento):

  • We access your store data only to provide the service.
  • We store credentials encrypted using AES-256-GCM.
  • We never share channel data with third parties.
  • You can disconnect any channel at any time from Settings.

5. AI AGENTS AND YOUR DATA

Our AI agents (Allocation, Merchandising, Reconciliation) process your inventory and order data to make decisions.

  • Agent decisions are logged and visible to you at all times.
  • You can override any agent decision instantly.
  • Agent logs are retained for 90 days then deleted.

6. DATA STORAGE AND SECURITY

  • All data stored in Malaysia-region servers (Contabo Singapore SIN1).
  • Encryption at rest: AES-256-GCM.
  • Encryption in transit: TLS 1.3.
  • Access controls: role-based, logged, audited.
  • We conduct regular security reviews.

7. DATA SHARING

We share data only with:

Service providers operating under Data Processing Agreements:

  • Contabo (server hosting)
  • Cloudflare (CDN and DNS)
  • CyberPanel (email delivery)
  • Stripe (payment processing)
  • Sales channel APIs: Only data necessary to sync inventory and process orders.
  • Law enforcement: Only when required by valid Malaysian legal process.

8. YOUR RIGHTS UNDER PDPA 2010

You have the right to:

To exercise these rights: Email privacy@sellly.my

We respond within 21 days.

  • Access your personal data.
  • Correct inaccurate data.
  • Withdraw consent for processing.
  • Request deletion of your data.
  • Port your data to another service.

9. COOKIES

  • We use essential cookies for authentication and sessions only.
  • We use analytics cookies (opt-out available via cookie settings).
  • We do not use advertising cookies.
  • See our Cookie Policy for details.

10. DATA RETENTION

  • Account data: duration of subscription + 12 months.
  • Agent logs: 90 days.
  • Order webhook events: 30 days.
  • Anonymised analytics: 5 years.
  • You may request early deletion at any time.

11. CHILDREN

sellly.my is not intended for users under 18 years of age.

We do not knowingly collect data from minors.

12. CHANGES TO THIS POLICY

We will notify you of material changes by email and in-app notification at least 14 days before changes take effect.

13. CONTACT

Data Protection Officer: privacy@sellly.my

Sellly Technologies

Operated by Beezi Global (NS0257809-W)

Malaysia