sellly.my
Legal
Terms of Service

By creating an account or using sellly.my ("Services") operated by Beezi Global (NS0257809-W) ("sellly", "we", "us") you agree to these Terms.

Document info
Updated4 May 2026
Sections16

1. ACCEPTANCE

By creating an account or using sellly.my ("Services") operated by Beezi Global (NS0257809-W) ("sellly", "we", "us") you agree to these Terms.

You must be 18 or older and have authority to bind your organisation to these Terms.

2. THE SERVICES

  • AI-powered inventory management
  • Multi-channel stock synchronisation across Shopee, TikTok Shop, Lazada, Zalora, Shopify, Magento
  • Agentic merchandising and stock movement automation
  • Real-time order webhook processing
  • Merchandising rules and override management

3. ACCOUNTS

You must provide accurate registration information.

You are responsible for maintaining account security.

Notify us immediately of unauthorised access at support@sellly.my.

One account may own multiple workspaces subject to plan limits.

4. SALES CHANNEL CONNECTIONS

By connecting a sales channel you authorise sellly.my to:

You remain responsible for your sales channel accounts and their compliance with respective platform terms.

  • Access your store data via official platform APIs.
  • Sync inventory levels across connected channels.
  • Receive and process order webhooks from connected channels.
  • Update stock quantities on your behalf.

5. AI AGENTS

Our AI agents act on your behalf based on your configured rules and preferences.

You retain full control at all times:

sellly.my is not liable for business decisions made based on agent recommendations.

Agent actions are logged and available for your review.

  • Override any agent decision instantly
  • Pause all agents immediately
  • Review full agent action log

6. SUBSCRIPTION AND BILLING

Plans are billed monthly or annually in USD via Stripe.

Malaysian sellers are billed in MYR at current exchange rate.

SST applies where required by law.

Plan credits:

Credits are consumed by agent operations and refresh each billing cycle.

Unused credits do not carry over except top-up credits purchased separately.

Free trial:

14-day trial included with all plans.

No credit card required for trial.

Trial converts to paid plan automatically only if payment method is added.

Cancellation:

Cancel anytime from your account settings.

No refunds for partial months.

Data retained for 30 days after cancellation.

7. CUSTOM PLANS

Custom plans (50,000+ SKUs) are subject to separate commercial agreements.

Custom plan pricing is quoted individually.

Invoice billing available for custom plan customers.

8. ACCEPTABLE USE

You must not use sellly.my to:

  • Violate any applicable law.
  • Transmit malicious code.
  • Attempt to reverse-engineer the platform.
  • Resell access without written authorisation.
  • Interfere with other users or platform infrastructure.

9. DATA AND PRIVACY

Your use of sellly.my is governed by our Privacy Policy at sellly.my/privacy.

10. INTELLECTUAL PROPERTY

sellly.my platform, AI models, interfaces, and content are owned by Beezi Global or its licensors.

Your data remains yours.

We claim no ownership over your inventory data, product listings, or business information.

11. UPTIME AND SLA

Standard plans:

We target 99% uptime.

No SLA guarantee on standard plans.

Custom plans:

SLA terms defined in custom commercial agreement.

Planned maintenance will be announced 24 hours in advance via email and in-app notification.

12. LIMITATION OF LIABILITY

To the maximum extent permitted by Malaysian law, sellly shall not be liable for:

Our total liability shall not exceed fees paid in the 12 months preceding the claim.

  • Indirect or consequential losses.
  • Loss of revenue or profits.
  • Data loss beyond our backup policy.
  • Third-party platform outages (Shopee, TikTok Shop, Lazada etc).

13. TERMINATION

Either party may terminate with 30 days written notice.

We may suspend immediately for material breach.

Upon termination, data retained for 30 days then deleted.

14. GOVERNING LAW

These Terms are governed by the laws of Malaysia.

Disputes subject to exclusive jurisdiction of courts of Kuala Lumpur, Malaysia.

15. CHANGES TO TERMS

We will notify you of material changes 14 days before they take effect via email and in-app notification.

Continued use after notice constitutes acceptance.

16. CONTACT

support@sellly.my

legal@sellly.my

Beezi Global (NS0257809-W)

Malaysia